Information

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is not shared with or sold to other organisations for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  • It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of these Terms of Service, or as otherwise required by law.
  • We transfer information about you if ProjectProbe product is acquired by another company. In this event, ProjectProbe will notify you before information about you is transferred and becomes subject to a different privacy policy.

INFORMATION GATHERING AND USAGE
When you register for ProjectProbe we ask for information such as your name, company name, email address, billing address, credit card information. ProjectProbe uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, customer support, notifications of changes and new features, and research. The ProjectProbe application sends emails as you use the application. These are things like Purchase Order confirmations. You can change the settings on the business account in the administration section to stop these emails. ProjectProbe may send email newsletters, as frequently as once every 30 days, informing customers about new features. You can opt-out of this newsletter by changing the settings in your user profile.

COOKIES
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. Cookies are required to use the ProjectProbe service. We use cookies to record current session information, but do not use permanent cookies. You are required to log-in to ProjectProbe after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

DATA STORAGE
ProjectProbe uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run ProjectProbe. The physical location of this storage has SAS 70 level protection. Although ProjectProbe owns the code, databases, and all rights to the ProjectProbe application, you retain all rights to your data.

DISCLOSURE
ProjectProbe may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate these Terms of Service.